Use Cases - SMS Marketing
Need Some Inspiration? Regardless of your business model, the benefits from an SMS campaign are immediate. Check out some of the most common Use Cases for B2C or B2B SMS Marketing!
In this Article
B2C Use cases
Physical and online stores
Send your customers coupons, order confirmation notices, shipping notifications, and notifications of sales.
Automate reservation reminders, seasonal menus or deals of the day, and manage delivery services.
Beauty salons and spas
Send confirmation and reminders of appointments, special offers, or gifts for special occasions.
Schools and educational institutions
Alerts for campus schedules, homework reminders, and event registrations.
Bars and nightlife
Advertise shows and performances, drinks and food promotions, or VIP promotions.
Automate flight confirmation messages, travel tickets, and advertise discounts.
Alert prospective buyers of purchase opportunities and confirmation of viewing appointments.
Doctors, dentists, lawyers
Send appointment reminders and confirmations.
B2B Use cases
For a B2B business, SMS could be the perfect channel to use to get your message across. With SMS you can add the personal touch to a message that will be read almost instantly, build repertoires with leads, and stay relevant with short, to-the-point messages.
Send to lead after downloading material or booking meetings - remember the personal touch!
Keep in touch messages
To stay in contact with prospects and customers.
Remind customers of upcoming events or things to remember - NPS surveys, webinars, conferences, whatever you need to communicate, SMS has you covered.