File Import Report
In this Article
About File Import Reports and Where to Find it
After a file import you will be presented with a file import report that will let you know if the file import went as planned.
Find all file import reports in Audience by clicking Profiles and choose Import History in the dropdown.
Keep track of all file imports in the overview and access any report by double clicking. You may also click on the activity, and then Report in the Bottom Bar.
Dont see the file import report you are looking for? Check if you are in the right Section. Choose the Section in the dropdown.
Understanding File Import Reports
Here's a summary of the data available in your file import reports.
Overview
After a file import you will be presented with a file import report that will let you know if the file import went as planned. Navigate between the different import status' in the left side menu or simply scroll down.
Details
Channel: Which channel did your import unsubscribe or add to?
Import Type: The type of import you made.
Upload date and time: Date and time for when the file was imported.
File: The name of your import file.
Tag: If you tagged the profiles in the file while importing, the tag will appear here.
Folder: The Folder you imported or unsubscribed profiles from.
Subscription: The Subscription you imported or unsubscribed profiles from.
Summary
The pie chart will give you a brief graphic summary of the results of your import.
Gain an overview of the division between "new", "failed", "updated" and "not changed" Profiles.
New
The first 10 successfully imported profiles from your file will appear under Successful.
You will see them organized in columns, showing the default attributes added into the profiles.
Failed
The first 10 unsuccessfully imported profiles from your file will appear under Unsuccessful.
Profiles will not be successfully imported into APSIS One if they contain an invalid field, like an invalid phone number or email address for example.
You will see them organized in columns, showing the default attributes that couldn't be added into the profiles in the colour red.
Updated
The first 10 successfully updated profiles from your file will appear under Updated.
Not Changed
The first 10 profiles that were not updated or changed in any way will appear under Not Changed.
Profiles imported without a key attribute (Email or Phone) will not be created in APSIS One, but will appear in the File Import Report under Not Changed.
Export File Import Report Data
1. Once you're in the report page, double click the file you'd like to see the report for.
2. Scroll down to the import status. Or navigate between them in the left side menu.
3. Click the Export button to export New, Failed, Updated or Not changed Profiles. Only profiles within the chosen section will be exported.
The file will download directly.
Personal Data in Reports
File Import Reports contain personal data which are stored separately from profiles in Audience. For data protection purposes, we have introduced a 30-day limit for personal data in Reports. After that time, reports will only show aggregates.
The profiles are still going to be available in Audience, where they can be managed as usual, but they cannot be viewed or exported from reports. There is also a message informing you about this in the report, so that you know how many days you have left to work with personal data.
