Upload files from your existing solutions to Add & Update, Unsubscribe and Delete Profiles in Audience.

You may Add & Update, Unsubscribe, Delete for all Profiles contained in the file.

Head over to Audience and click Add a new Profile to import a file.

Head over to the File Import guide.

Set up a Scheduled Import.

Make sure you're prepared with our File Import Checklist.

Once you've made a successful import, head over to File Import Reports in the Import History tab to learn more about the outcome.

Make sure that you're on a stable and reliable internet connection when you start the file import to prevent your file from exceeding the 29s timeout.

How to do a file import

Scheduled Import

​