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Standard Service Limits

Known limitations in Apsis One, Capacity, Sending limits

Updated over a month ago

Apsis One Standard Service Limits describes the standard service limits in Apsis One.

Like number of emails and SMS per hour, Apsis API rate limits and maximum number of activities and Profiles. Customers may have bespoke service limits agreements as part of their license.

Function

Limit

Number of emails sent per hour

2 000 000

Number of recipients in single email sending

1 000 000

Number of links used in a sending

200

Number of SMS sent per hour

1 000 000

Number of recipients in single SMS sending

1 000 000

Number of profiles in account

100M+

Number of events in account

1B+

Profile updates per hour (attributes, events, tags)

50M

Max attribute data per single profile

150 KB

One API rate limit for auth token endpoint

10 req/min

One API rate limit for import endpoints

10 req/min

One API rate limit for export endpoints

1 req/sec

One API rate limit for other endpoints

100 req/sec

One API request body limit for Transactional Email

2 MB

One API request body limit for other endpoints

100 KB

Max attribute count in One API exports

75

Max tag count in One API exports

25

Max time range for events in One API exports

3 months

Number of concurrent data exports

3

Number of concurrent file/bulk imports

1

Max Excel file size in UI import

3 MB

Max CSV file size in UI import

10 MB

Max file size in One API import

500 MB

Max number of Tags per section (not counting hidden Tags)

200

Max number of sections on account

100

Max number of mappings per integration to external system

200

Max size of customer representation in external system

200 KB

Max number of profiles that can enter a MA flow per invocation

500 000

Max number of nodes per MA flow

100

Max number of MA flows per section

1000

Max number of Attendees in Event tool

1000

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