Skip to main content
Video Library 🎥

Tutorials, best practice, guides

Updated this week

Welcome to our Video Library!

Here you find presentations of our platform. You will be guided though workflows and get tips on how to get the best out of our tools.


Account Settings

This collection covers configurations performed in Account settings.

Profile Settings

In Profile Settings you can adjust your information, select platform language and set up two-factor authentication.

Invite Users

Invite colleagues to work with you! Add Users and set their roles and permissions. Requires admin rights.

Rename Section

An account is divided into one or several Sections. A Section is already created in your account, named "Default". Choose a more descriptive name for you Section.

Requires admin rights.

Set up Attributes

Attributes are data fields, describing your Profiles. They contain for example name, email and phone number.

The Attributes you create are a part of your Data model. Consider what data you want to store and how to store it. Go ahead and create some Custom Attributes that suit you need.


Audience

In Audience you import new Profiles, set up Subscriptions and create Segments. Here we provide an overview of your audience by connecting all customer interactions to unique Profiles.

Create Subscription

A Subscription is a record of Profiles, like a container. In order to import Profiles to your account, you need to have a Subscription in place.

Import Profiles form file

With a Subscription in place and some Attributes set up, you are ready to import Profiles to the account! You can for example use a sign-up form on your website or import Profiles from a file (see video).

Segment builder

A Segment is an intelligent, dynamic filter and can be built with any data stored in Audience. Apply Segments to your Email content, to Subscriptions or use it to set off a Marketing automation flow!


Email tool

Let us present an overview of Email tool and its features.

Engaging content

How engaging is your email? Learn the small things that make a big difference.
Sharpen you knowledge on brand consistency, accessibility and mobile friendly design.

Smart building

Skip repetitive tasks!

Build beautiful on-band Emails with Templates and Assets. Here we present a quick way of composing Emails. Building smart will optimise your Email creation process.

Segments and Personalisation

Stay relevant to your recipients. Use Data tags to personalise content and Segments to target the right audience. Let the Profile data shape your Email marketing!


Marketing Automation tool

Let us present an overview of Marketing Automation tool and its features. We will have a look at the possibilities the Nodes are providing in some example flows.


SMS tool

Let us present an overview of SMS tool and its features.

We will have a look at the SMS editor, what to include and what to consider.


Forms & Pages tool

Let us present an overview of the tool and its features.

Collect Data and Consent

Here, you will learn how to collect data and consent with a Form. We set up collect elements in the Form editor, settings of the Form and finally have a look at where the incoming data is stored in Audience.

How to Use the Data

In this video will have a look at how to use the collected data for:

  • Marketing Automation

  • Personalising Email content

  • Building Segment


Event tool

Let us present an overview of Event tool and its features.


Did this answer your question?