In this Article
View Reports in Magento
To view reports of the module's entities, click Reports on the left side menu.
The report will be available under the APSIS One heading. Here you will be able to see Profile Status, Registered Events, Abandoned Carts, and Log Viewer.
Magento Reports Details
APSIS One reports in Magento Admin are of great support for troubleshooting. They are the source of information to verify whether or not the integration is syncing profiles and events according to the configurations.
Below are the details for each report.
The Profile Status report is useful when our customers need to verify the syncing of Profiles with APSIS One. Each listed profile contains information about subscription status, rather or not it is a registered customer, and of course the status of the sync.
The profile ID can be used to search for a specific profile in APSIS One.
The Registered Events report will list all events registered in Magento with the indication of the sync status with APSIS One.
Verify that the events are being synced with their Section in APSIS One according to the plugin configuration.
The Abandoned Carts report lists all abandoned cart events synced with APSIS One.
APSIS One Log Viewer is a useful resource if you experience issues with the Magento integration. It contains messages about the health of the connection between Magento and APSIS One.