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FAQ: Why Profiles exit my Marketing Automation Flow?
FAQ: Why Profiles exit my Marketing Automation Flow?
Rikke Søndergaard avatar
Written by Rikke Søndergaard
Updated today

Where to find the "Exit Flow" reason?

Curious to learn the specific reason why Profiles are exiting your Marketing Automation flow?

Profiles exiting the flow can be caused by a number of reasons and are not necessarily a bad thing. Check out the list here.

Jump into Audience and locate the profile you want to investigate. Head over to the Response Data tab. If you have a lot of events you can filter by MA - Exit flow.

Once you have the list of "Exit-Events" double click to open the event and find the reason.

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