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FAQ: Why Profiles exit my Marketing Automation Flow?
FAQ: Why Profiles exit my Marketing Automation Flow?
Updated over 2 months ago

Where to find the "Exit Flow" reason?

Curious to learn the specific reason why Profiles are exiting your Marketing Automation flow?

Profiles exiting the flow can be caused by a number of reasons and are not necessarily a bad thing.

Go to Audience and locate the profile you want to investigate. Proceed to the Response Data tab. If you have a lot of events you can filter by MA - Exit flow.

Once you have the list of "Exit-Events" double click to open the event and find the reason.

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