All Collections
Audience: FAQ
FAQ: Exporting Profiles failure
FAQ: Exporting Profiles failure

Can not export Profiles

Rikke Søndergaard avatar
Written by Rikke Søndergaard
Updated over a week ago

Today APSIS One support CSV and XLS/XLSX files up to 50 MB. If your export exceed this size, the export will most likely time out, fail and nothing will be exported.

Exporting a Subscription?

Reach out to our Customer service and they will help you with the export.

Exporting a Segment or a Report?

Try to divide your export into smaller batches by using the Segment builder to stay inside the file size limit.

If that's not possible, please contact Customer service.

Did this answer your question?