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Calculated profiles in sender stage do not match the count in the Subscription?
Calculated profiles in sender stage do not match the count in the Subscription?
Rikke Søndergaard avatar
Written by Rikke Søndergaard
Updated over a week ago

The number of calculated Profiles in the email sending stage does not match the number in the Subscription.

In this example you will see 100 Consents in the Loyalty program Subscription. But only 85 Profiles in the sender stage.

The reason for this incoherence is that APSIS One automatically removes profiles that hard bounced at least three times - in this case 15 triple hard bounces.

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