To begin the installation, you will need to have a managed Microsoft Dynamics 365 CRM CRM solution file. Contact your APSIS Account Manager to obtain the most recent version of the file.

The APSIS Integration User security role is required to perform the installation.

1. Head over to Microsoft Dynamics' Settings and enter the Solutions section.

2. Click Import.

3. Select the APSIS One solution file and click Next.

You can only install the same Microsoft Dynamics instance on one section or account. Installing the same Microsoft Dynamics instance to multiple sections or accounts will cause real time sync to fail on all installations except for the latest section or account where it was installed.

To know more about this limitation, please reach out to your APSIS Account Manager.