About Guest Users
Reach these settings by clicking the Users tab on the left inside your Account Settings. At the bottom you will see Guest users.
Guest users are users that APSIS has created in your account in order to provide you with personalised support, custom templates, and just about anything you have requested from our services. Read more about APSIS' service offering...
There might be more than one Support professional or Professional Services consultant with access to your account, but they will be operating only through one user.
Guest users are only in your account temporarily. The user will remain in your account for a period of time, and will eventually leave your account once all your requests have been delivered and/or any existing issues have been solved.